General Information

Useful Telephone Numbers

Emergency Fire, Police, Ambulance
Telephone: 000

Public transport and timetables
131 638

132 227

Silver Top Taxis
131 008

Transport from the airport

The Conference does not provide any transfers from the airport to Conference Hotels. All delegates must make their own transport arrangements from the airport.

This is an express bus service from Melbourne airport to Southern Cross Station in the city centre. This service operates 24/7, including all public holidays and takes approximately 20 - 30 minutes. Buses run from every 10 minutes throughout the day. $18 Adult - one way - return $36. Tickets can be purchased on arrival at the airport terminal bus stop or purchased online at

On arrival at Southern Cross Station in the city, SkyBus provides a complimentary hotel transfer service, subject to availability, during the following hours: 0600-2230 Monday to Friday; 0730-1730 Saturday and Sunday.

There is an abundance of taxis that can be engaged at ranks at Melbourne Airport. The taxi ride from the airport to the Melbourne CBD can take between 30-45 minutes and may cost about $50 - $70 depending upon the time of day.

Travel with Myki

Myki is your ticket to travel on trains, tram and buses in Melbourne and many parts of regional Victoria. You can top up your myki at hundreds of shops (including all 7-Eleven stores), myki machines, station ticket offices or online.

Up-to-date travel and ticket information can be found here:

Free Tram Zone

The Free Tram Zone in Melbourne's CBD makes it easier for commuters and tourists to move around the city. The principal boundaries of the Free Tram Zone are Spring Street, Flinders Street and La Trobe Street. Additionally, the tram routes along Victoria Street, William Street and Elizabeth Street that surround Victoria Market are also included as well as the Docklands area. All stops within the zone are clearly marked and tram drivers will make regular announcements when approaching the zone boundaries. Zone boundaries are signed and free tram zone maps are across the network. If your tram journey is exclusively within the zone, travel is free, meaning you do not need to touch on with a myki. If your journey begins or ends outside of the zone you must touch on with a valid myki when boarding the tram.

Trams run every 6-12 minutes and stop outside the Melbourne Exhibition Centre:

  • Tram lines 12, 96 and 109 travel along Clarendon Street from South Melbourne, Port Melbourne and St. Kilda and service the CBD via Collins and Bourke Streets.
  • Tram line 70 runs along Flinders Street stopping on the north side of the Melbourne Convention Centre.

Shopping Hours

Shops vary in their opening hours but, generally, city shops and major suburban shopping centres are open:

0900 - 1800 Monday to Wednesday
0900 - 2100 Thursday and Friday
0900 - 1700 Saturday
1000 - 1700 Sunday


Melbourne has a reputation for its changeable weather. A tip for any visitor is to be prepared for anything – wear layers that can be worn or removed as needed. Temperatures during this time of the year are still averaging a cool 13°C (55°F) throughout the day. As a result, it is a good idea to be prepared for the chill and bring clothes that can be layered as well as a jacket. Temperatures will drop to their lowest in the mornings and evenings with average low temperatures of 9°C. However, they will climb to an average high of 18°C in the afternoon hours.

Special Requirements

Please provide details of any special diet, special needs or disability assistance required when you register.


In the event of industrial disruption, the meeting organisers cannot be held responsible for any losses incurred by delegates. The program is correct at the time of printing; however, the organisers reserve the right to alter the program, if and as is deemed necessary.